What is Marketing Automation?
Marketing automation is the practice of using software for repetative marketing activities and putting them on auto-pilot.
One of the purposes of marketing automation is to achieve A+ productivity in marketing
team, but it has more benefits than you think.
CRM vs. Marketing Automation: What’s the difference?
The primary difference between CRM and marketing automation software is based on who uses the software.
CRM software is mainly used by sales teams to manage leads using pipelines, drive conversations with prospects using various
channels, and close deals. CRM software is essential to maintain customer relationships.
Marketing automation software is mainly utilized by marketing teams to put repetitive processes on auto-pilot for increased
productivity.
However, there are many crucial differences between CRM and marketing automation. Take a look:
CRM | Marketing Automation |
---|---|
Automates sales pipelines and outreach | Automates marketing processes and campaigns |
Comes into the picture after marketing team generates leads | Comes into the picture when marketing team captures leads |
Useful to create sales pipeline to visualize entire sales journey of a prospect | Useful to capture leads and send to sales teams for nurturing |
Automates sales email outreach using Sequences or Cadence | Automated email and SMS marketing campaigns |
Provides insights on sales rep's performance and pipeline health | Offers insights on campaign performances and lead source identification |
Enhances sales performance for better outcomes | Improved marketing efficiency for better lead generation |
Offer various built-in tools like calling, texting, email sync, etc. to save cost on additional tools. | Offers freedom to create custom journeys to drive personalized engagement using automation |
Experience the power of both worlds!
Salesmate is a CRM software and Marketing Automation Platform. Explore what Salesmate can truly mean for sales and marketing teams. Take a 15-day free trial
12 values a CRM software can add to your sales process
Kinds of campaigns you can automate using MA software
Here’s what a marketing automation tool can do for your business!
Send newsletters to subscribers
Every business should send regular newsletters to subscribers to create a fan base. It is extremely crucial to engage with your subscribers as they have already shown interest in your offerings. A marketing automation platform can help you do exactly the same.
Welcome email series
Send automated welcome emails when a new prospect starts to try your product or services. Such emails are extremely useful when prospects are using the free trial of your SaaS product.
Lead nurturing emails & texts
Once you have quality leads, you should connect with them using emails or texts that will educate them about your products or services. It can also be case studies, testimonials, company news, offers, etc. A CRM with marketing automation software can capture new leads directly from Web forms or as an event and start sending emails or texts at regular intervals to nurture them.
Capture & nurture leads automatically
Salesmate’s Marketing Automation CRM can truly simplify your marketing operations. Take a 15-day free trial and see for yourself!
Product update emails
Constantly making your products better? Your audience should definitely know about it. You can craft perfect email templates using a marketing automation tool and send personalized product updates in minutes.
Date-based emails
Successful brands interact with customers and builds trust. One of the ways to build trust is – send them greetings on their special occasions. You can automatically send date-based emails on time using marketing automation capabilities.
Case studies and testimonial campaigns
The world should read your success stories. But first, you have to reach out to your existing customers and ask them about case studies and testimonials. A marketing automation software lets you automate this process. You can reach out to your customers using personalized messaging and gather more testimonials efficiently.
Offers and discounts
Offers and discounts have so many benefits. First of all, it directly contributes to bottom-line profits. Discounts can improve the per-account spend for you. In fact, it can also contribute to achieving higher conversion rates. SaaS businesses use offers to convert monthly customers to annual customers quickly! Well, all you have to do is create a template, choose a list, and execute the campaign. Marketing automation platform will send out emails to thousands of contacts in minutes.
Create an email, plug it in a journey, and relax!
That’s how much easy it is to execute an email campaign in Salesmate. Take a 15-day free trial and experience Marketing Automation.
Re-engagement campaigns
Lost touch with your old customers? Encourage them to use your products or services with a crisp email. Maybe plug a personalized offer! Marketing automation will take care of the rest.
Transactional emails and texts
When transactional emails and texts come in, there’s no problem. But when they don’t come in, it’s a huge trust issue! So, it’s crucial. We know it. You can automate this entire process with events and triggers. Marketing automation platform will send out transactional emails or texts as per specified rules and conditions.
Customer satisfactions surveys (NPS)
Ask customers how they truly feel about your product or service with a simple email. Maybe set up an interview to know more about their feedback. Automate this entire journey using a marketing automation CRM.
Execute personalized CX campaigns in a snap!
Take CX too seriously? You need a capable Marketing Automation CRM. Experience automation capabilities from Salesmate.
CRM or Marketing Automation: Which one should you pick?
Salesmate is your answer. It’s an industry-leading CRM with best marketing automation capabilities.
4 simple steps to execute a campaign in Salesmate
Everything from creating beautiful emails to measuring results in just 4 steps!
Craft your perfect email template!
Build your pefect email list
Design an amazing Journey
Meet goals and improve
Top rated across all platforms
Customers have rated us the best compared to any other software across review platforms like G2, Gartner, TrustRadius.
What else can Salesmate Marketing Automation do for you?
Marketing Automation is not just email marketing, it’s much more than that. Take a look at some more use cases.
Score leads using Salesmate Score!
With Salesmate, you can truly create a unique scoring mechanism of your own.
Reduce churn
Check last activity from customers and improve the retention rate.
A/B test campaigns
You can test multiple template variants in Salesmate to find the best performer.
For auto-renewal emails
You can use marketing automation CRM to send auto-renewal emails to customers.
Web activity & personalized messaging
Check out website visitors’ activity and trigger personalized messages via live chat or chatbots.
Leverage texts in marketing
Salesmate has a built-in text messaging functionality, and you can power it up with marketing automation.
A value-driven CRM trusted by 5000+ businesses!
Take the Salesmate experience completely free for 15 days. Learn how our CRM can add value to sales, marketing, and CX teams.