September product updates 2026: Smarter automation and global Salesmate
This article covers Salesmate’s September updates, including new Smart Flow triggers for subscription preference updates and ticket replies, along with French language support.
AI agent grounding: How to build safer, more reliable AI agents
In this guide, we'll explain what AI grounding is, how it works, how it differs from RAG and fine-tuning, and how businesses can build grounded AI systems that are accurate, secure, and reliable.
What is a sales pipeline: How to build one that works
In this guide, you’ll learn what a sales pipeline is, how it differs from a sales funnel and sales process, and how to build and manage one that keeps deals moving.
What is sales pipeline management? A complete guide
In this guide, you’ll learn what sales pipeline management is, how the key pipeline stages work, how to build and manage a healthy pipeline, which metrics to track, and more.
![How to write gentle reminder emails that get replies [11 templates]](/mm-images/how-to-write-gentle-reminder-emails-1--eralx0wq.webp?width=295 "How to write gentle reminder emails that get replies [11 templates]")
How to write gentle reminder emails that get replies [11 templates]
This blog provides a comprehensive guide on writing friendly reminder emails that encourage responses without being pushy, featuring 17 customizable email templates for various situations.
Salesmate MCP Server (Beta): Connect AI applications to your CRM
Learn how the Salesmate MCP Server connects compatible AI applications to CRM data and workflows. Explore its tools, permissions, security controls, use cases, supported actions, and API differences.
10 Biggest Sales Challenges and How to Overcome Them
This guide covers 10 major sales challenges, including poor lead quality, long sales cycles, low productivity, inaccurate forecasting, and poor CRM adoption. It offers practical solutions to improve sales performance and build a more predictable, efficient, and scalable sales process.
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AI agents in customer service: Transforming support from the ground up
AI agents for customer service go beyond traditional chatbots by understanding customer intent, accessing connected systems, and taking action to resolve requests.
The future of AI agents: Key trends to watch in 2026-27
In this article, we'll explore the latest AI agent trends for 2026, examining how these technologies are evolving from reactive tools to proactive decision-makers.
![How to find someone's phone number? 8 practical methods [Free+Paid]](/mm-images/practical-ethical-methods-to-find-phone-number-05pyyexv.webp?width=295 "How to find someone's phone number? 8 practical methods [Free+Paid]")
How to find someone's phone number? 8 practical methods [Free+Paid]
In this guide, we’ll break down both free methods and paid solutions to help you find phone numbers with confidence.
A practical guide to omnichannel customer engagement
This guide breaks down how to build an omnichannel customer engagement strategy that connects every channel, preserves context, and turns disjointed interactions into a single, continuous conversation.
How to build a buyer persona that actually drives sales?
This guide will show you how to create a research-backed buyer persona that your marketing, sales, product, and customer success teams can actually use.
Salesmate product updates 2026: Smarter ticketing & automation
This article covers Salesmate's August 2026 product updates, making customer support smarter with enhanced ticket visibility, centralized automation, and modern notification templates.
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