Trusted by startups to Fortune 500 companies globally
LIVE CHAT
Build long lasting relationships with
real-time conversations
Faster resolutions with 1:1 conversations
Connect with website visitors and customers in real time. Engage them, guide them or solve their problems to create delightful experiences.
- Proactively Engage
- Generate Leads
- Provide Support
Chat widget that match your brand identity
Customize the appearance of chat widget with your logo, colors, icon, cards and more, so its unique to your brand.
Help you customers wherever they are
Chat with customers on Facebook, WhatsApp, Website, mobile apps to deliver the ‘wow’ experiences everywhere.
Simplify support for customers and your team
Be available for customers, offer them faster support and see your CSAT break records.
“After reviewing the functionality of Salesmate, We quickly realized that it could be used for more than sales.
It could also be used for customer support and marketing.
We decided to use it for all aspects of customer relationship management to gain a 360-degree perspective of our customers.”
Chatbots
Automate conversations, support,
and experiences
Build your unique chatbots with simple drag-n-drop builder
Automate customers conversations, processes, feedback, alerts, you name it, it’s possible with Salesmate’s chatbot builder.
Powerful building blocks to choose from
Use ready-to-use triggers, conditions, actions, questions, and more to create unique bots for every scenario.
Fill in for your team when no one is around
Let the bot collect emails and phone numbers from customers and respond to their queries even when your team is away.
Route conversations to right team members
Automatically assign chats to the right teams or reps who are expert in it and available to help.
Engage better with outbound messages
Instantly push right message to right audience in the right context.
Grab attention with banners and pop-ups
Make announcements, offer promotions, offer demos, run surveys with precise targeting.
Powerful and granular chatbot reports
Optimizing chatbot performance with insights on its performance and customer interactions.
Top rated across all platforms
Salesmate has the highest customer ratings across platforms like G2, Gartner, TrustRadius.
4.6
4.7
9.8
Conversational Inbox
Maximize team productivity with
shared conversations inbox
The modern inbox to drive conversations forward
Don’t just deliver support but drive revenue and loyalty with a powerful inbox designed to enhance your team’s efficiency and customer experiences.
Powered by AI
Leverage AI to get context out of the conversation, create email responses in seconds, and generate notes for your mates.
The seamless context that you never had
Access vital customer info from CRM or other apps without leaving inbox. It’s the hidden secret to driving growth with live chat.
Perfect space for collaboration
Ask for help, share workload or guide new agents. Collaborate better with our team-first interfaces, features and smart automations.
Measure, learn, and improve with insights
Use rich insights like CSAT, response times, common issues, agent performance to take customer experiences to next level.
“From logging calls, emails, scheduling text messages,
we do everything in Salesmate. It is one of the most adaptable software we’ve found and really meets
the mark!”
Leatrice Tate
Executive Administrator, Vexrid Pest Management
other Tools
More ways to reach, engage and
delight your customers
It’s not just about live chat, chatbots, and shared inboxes. Salesmate has everything
your teams need to effectively communicate with leads, prospects, and customers.
Text
Send personalized text messages to 80+ countries using advanced automation.
Calling
Make and receive calls to reach prospects, close deals, or provide support.
Emails
Sync your inbox in Salesmate drive communication without leaving your CRM.
Video Meetings
Directly book video meetings on Microsoft Teams, Google Meet, or Zoom.
Team Inbox
Share a common inbox with your team to close sales or provide excellent support with collaboration.
Campaigns
Build and send highly personalized email and text campaigns, all using automation.