Exciting New Features Launching in 2025! 🎉
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Happy New Year! We’re thrilled to kick off 2025 with some amazing updates that make Salesmate more powerful, intuitive, and ready to tackle your biggest challenges. Here’s what’s launching now and what’s coming next. 🚀
Launching This Week: Call Transcriptions and AI Summaries (Beta)
Imagine being fully present in your calls while Salesmate does all the heavy lifting. With Call Transcriptions and AI Summaries, you can focus on the conversation while we handle the details.
Salesmate automatically captures key points, like next steps and critical discussion highlights, so you don’t miss a thing. Plus, our AI goes further by applying conversation trackers to categorize call topics such as pricing, objections, or decision-making discussions. Salesmate even analyzes sentiment to provide real-time feedback on how the call went—whether it was positive, neutral, or needed improvement.
Want even more control? You can create custom trackers to tag conversations unique to your process, like questions about product integrations or competitor mentions. These insights equip you to refine your sales strategy, coach your team, and drive better outcomes.
Other Key Updates
Custom Duplicate Rules on Mobile
Chat Availability Status
With 24x7 shifts, collaboration is key. Now you can see who’s online at any time to make teamwork smoother and faster.
New Export Format for Scheduled Email Reports
We’ve added Excel export options for scheduled reports, making it easier to work with your data outside of the platform.
Enterprise Account Impersonation
Admins can now assist users more effectively by impersonating accounts to help with setup and customizations—making onboarding and troubleshooting a breeze.
Coming Soon: Revolutionizing Smart Flows
We’re doubling down on making Smart Flows your go-to tool for workflow automation. Here’s what’s in the works:
These enhancements make Smart Flows a true powerhouse, combining intelligence, flexibility, and ease of use to help you work smarter, not harder.
Pawan Kumar
Marketing Head at Salesmate | Digital Storyteller | Poll Enthusiast | 📈 Data-Driven Innovator | Building bridges between tech and people with engaging content, stories, and creative marketing strategies. Let's turn ideas into impact! 🌟