Customer journey mapping: A complete guide to better experiences
Sales14 mins read

Customer journey mapping: A guide for smarter engagement

This guide will explain customer journey mapping, its significance, and how to develop a successful customer journey map with practical examples and templates.


Sales12 MINS READ

How to create an ideal customer profile in 6 Steps

The blog explains ICP vs. buyer personas, real-world examples, and a step-by-step approach to defining and refining an ICP for growth. By continuously validating and updating the ICP, businesses can improve conversions, retention, and long-term success.

Expert insights5 MINS READ

How to sustain the techno-social revolution? Insights from Salesmate’s Product Head

In this article, I’ll delve into strategies to sustain this revolution, sharing my insights on technology, CRM, marketing, and branding, alongside lessons from history and reflections on our shared future.

Product Updates3 MINS READ

February 2025 Release Notes

Here at Salesmate, we’re always working to make your CRM experience faster, smarter, and more efficient. This February, we’re thrilled to roll out a set of new updates designed to help you automate more and work smarter, not harder.

Lead generation20 MINS READ

How to use SEO for lead generation? 8 Strategies to capture more leads

In this article, you’ll find complete information on how to use SEO for lead generation and various implementation techniques.

Sales12 MINS READ

How can a predictive dialer boost sales efficiency?

Let’s explore this blog to learn everything about predictive dialers, from their definition to their best practices to improve your team’s efficiency and grab better sales.

AI11 MINS READ

Will AI replace sales jobs? The 2025 reality

This blog covers how AI is transforming sales by automating tasks like lead qualification and data analysis while emphasizing that human expertise in trust-building, negotiation, and emotional intelligence remains irreplaceable.

CRM11 MINS READ

CRM strategy for luxury brands: Enhancing client engagement 

Let's explore through this blog how CRM is redefining client engagement for luxury brands in today's landscape.

Marketing9 MINS READ

How to build a buyer persona that actually drives sales?

This blog covers what does buyer persona mean, and how do you build one that drives sales?


Sales17 MINS READ
Managerial economics: Practical uses in business today

In this blog, let us discuss in detail the economic concepts, economic theories, and scope of managerial economics in today’s business environment.

Sales5 MINS READ
How jewelers and luxury retailers win big on Valentine’s Day

Let’s explore how the best in the business turns Valentine’s Day into a revenue powerhouse through brilliant strategies and meaningful connections.

Sales Funnel16 MINS READ
Sales funnel: Stages, strategies & how to build one

In this guide, we'll cover the key stages of a high-converting sales funnel, how to build a sales funnel that brings conversions, and actionable strategies to improve conversions at every step.

Customer Support13 MINS READ
CRM onboarding checklist: Ensure a smooth transition for teams! 

In this CRM onboarding guide can help you structure the smooth transition to the new system. This article explains CRM onboarding, its importance, and how to create a powerful onboarding strategy to maximize adoption and success.

Product Updates10 MINS READ
Transform your sales with smart flows: Let automation take the wheel

Enter Smart Flows – an advanced automation tool designed to supercharge your productivity and streamline workflows, taking your tasks off your plate.

CRM8 MINS READ
Why your business needs a CRM?

This blog explores why your business needs a CRM and how to choose the right one for your needs.

Cross-selling16 MINS READ
Top 15 cross selling examples that every entrepreneur should know

Through this blog, we will break down 15 cross selling examples, showing exactly how businesses have mastered this art and how you do the same.

CRM12 MINS READ
CRM Database: The ultimate guide for businesses 

In this guide will educate you on CRM database functioning and practical steps for building one, helping you transform how you manage customer relationships.

Sales Strategy13 MINS READ
10 Effective cross selling strategies for the small businesses 

Let's start by knowing the 10 cross selling strategies that can help boost sales and gain better profitability.