15 Best recruitment CRM software to streamline your hiring process

The hiring cycle can be 60% shorter with an optimized recruitment process. 

Over the years, the recruitment landscape has evolved drastically and has the tools that empower it. In a world where hiring talents is more than just posting jobs and collecting resumes, recruitment CRMs have become a need of an hour for every recruiter.   

The top recruitment CRM software can help manage large candidate pools, automate tedious processes, and deliver personalized experiences to every candidate.  

This blog will make the 15 best recruitment CRM software comparisons that can transform your hiring strategy in 2024.  

Let’s begin…   

How does the recruitment process work? 

Did you know 36% of HR leaders say they don’t have enough resources to recruit top talent? The recruitment process needs to be well defined that can help in hiring top talent in your business: 

Step – 1 – Candidate outsourcing 

The first stage involves identifying potential candidates from various channels, such as job postings, social media, employee referrals, and other candidate data.  

A recruitment CRM can help automate job postings across multiple job sites and integrate with different recruitment-friendly tools, like LinkedIn, to capture candidate profiles instantly. 

The best recruiting CRM tool also helps build a talent pool by storing candidate profiles for future company job openings. 

Also read: How Recruitment CRM Software Can Simplify Your Hiring Process

Step – 2 – Candidate engagement 

The second stage is to engage with these candidates through emails, messages, or phone calls to inform them about the role and gauge their interest. Personalized communication is vital at this stage to ensure clear communication with every candidate applying for the job.  

The best Recruitment CRM software enables automated personalized follow-up emails and reminders, keeping candidates engaged throughout the hiring process.  

Did you know frequent messaging and email follow-ups are crucial for better candidate engagement?

Salesmate can help you get better engagement and communicate consistently with the candidates through its distinguished features.

Explore sequences!

Step – 3 – Screening and evaluation 

Once candidates are sourced, recruiters assess the resumes by conducting pre-screening interviews and evaluating candidates based on their job requirements.  

The recruitment CRM software can automate resume selection using AI to match candidate qualifications with job criteria.  

Candidate screening tools, such as automated assessments or skill tests, can also be integrated within the CRM to filter out the top 1% of talent from the crowd.  

Step – 4 – Workflow automation 

Managing the recruitment process through structured workflows includes moving candidates through different stages of the recruitment pipeline that can be created.  

The best HR management software can automate the workflow by tracking each candidate’s progress through customizable pipeline management. 

Automated alerts and task assignments ensure every step is taken accurately and real-time status updates are shared across teams.  

Step – 5 – Collaboration and communication 

Recruiters and hiring managers can collaborate on candidate evaluations and decisions through features like shared team inbox in the top recruitment CRM.  

The best CRM for recruitment agencies centralizes all communication in one place, allowing teams to leave notes, share candidate observations, and manage interview feedback.  

Automated email notifications will keep all stakeholders updated on a candidate’s progress.   

Step – 6 – Reporting 

The recruitment CRM also analyzes recruitment data, such as the best time for hiring, effectiveness, and candidate engagement, to improve the various hiring strategies.  

This data helps recruiters optimize their hiring processes and hire impactful candidates for specific company positions.  

Step – 7 – Onboarding 

After a candidate is hired, the onboarding process begins with document collection, orientation, and setup.  

The best HR CRM systems with onboarding features can automate the delivery of offer letters, track paperwork completion, and schedule onboarding sessions. Automated reminders and workflows ensure a smooth onboarding process for new hires. 

Top 15 recruitment CRM systems for agencies

1) Salesmate 

This best recruitment CRM software makes its mark in the hiring space for its user-friendly interface. It offers a variety of built-in tools designed to streamline the recruitment process. 

Salesmate is ideal for recruiters in businesses of all sizes looking for a cost-effective and easy-to-use recruitment CRM:  

Features 

• Pipeline management: Salesmate offers highly customizable pipelines, making it easy to tailor the recruitment or sales process to match business needs.  
• Smart emails: This HR CRM includes robust email automation tools, helping businesses maintain consistent engagement with candidates or leads.  
• Built-in calling: One-click calling, call recording, and text messaging features enhance direct communication without needing third-party apps.  
• Reporting: Customizable reports provide insight into deal progression and pipeline activities, helping businesses make better hiring decisions for the company.  
• Integrations: Salesmate integrates with crucial tools like Google Workspace, Zapier, and others, allowing smooth data synchronization and better workflow management.

Pros

• Ease of use 
• Better communication tools 
• Affordable pricing 

Cons  

• Limited recruitment customization

Looking for the best recruitment CRM to streamline your hiring process?

Salesmate is the perfect recruitment CRM with distinct features like contact management, built-in calling, and more.

Start your free trial

2) Monday.com 

Monday.com is the best CRM for HR, as it offers features that help recruiters in agencies or businesses find and hire new talents. Due to its distinct adaptable features, the hiring process is made less complicated with Monday.com.  

This recruiting CRM software offers a dashboard to help recruiters find new candidates, track their interests, and view all the information in one place.

Features  

• Task management  
• Report tracking  
• Project planning  
• Collaboration tools  

Pros 

• Great customer support  
• Better project management  
• Ease of use 

Cons 

• Less customizable  

3) Zoho recruitment 

Considered one of the best human resource management system software with AI-powered features for staffing companies and recruiters.

The main objective behind offering such  multiple features with in-built AI is to eliminate the manual data entry process and traditional hiring methods, such as spreadsheets for scheduling and resume attachments:   

Features 

• Resume database  
• Schedule interviews  
• Create job openings  
• Candidate status 

Pros 

• Ease of use  
• Better task management  
• Affordable 

Cons 

• Complex to use  
• No LinkedIn integration  

4) HubSpot CRM

Though primarily a customer relationship management tool, HubSpot CRM can also effectively adapt for recruitment purposes with its distinct features. 

It integrates robust tracking and automation tools to streamline all recruitment tasks easily.  

HubSpot CRM offers powerful features that can be customized for recruitment by enabling cutting-edge recruiting automation: 

Features

• Contact and candidate management 
• Email sequences 
• Pipeline management 
• Job posting and application tracking 
• Reporting & analytics capabilities 

Pros 

• Customizable pipelines  
• Automation  
• Comprehensive candidate profiles  

• Seamless integration 

Cons

• Limited recruitment-specific features  
• Steep learning curve   

5) Manatal CRM

With its automated features, this AI recruitment software is designed to source and hire candidates even faster. 

It combines both applicant tracking systems (ATS) features and customer relationship management capabilities, making it a powerful tool for managing candidate relationships from sourcing to onboarding:   

Features 

• AI-Powered candidate  
• Talent pool management  
• Social media and LinkedIn integration  
• Customizable pipelines  
• Compliance and data security

Pros  

• AI-Driven recommendations 
• Social media integration 
• Affordable pricing 
• User-friendly interface 

Cons 

• Limited customization 
• Less reporting features  

6) Salesforce  

Salesforce CRM is a well-known CRM with highly customizable features that enable seamless recruitment for a company or agency. The platform can be adapted for recruitment processes, especially for large organizations. 

This AI-driven CRM integrates with advanced sales management, workflow automation, and collaboration features that can be tailored to easily manage various recruitment strategies, pipelines, and candidate relationships:   

Features

• Customizable Dashboards  
• Applicant tracking system (ATS) integration  
• Candidate relationship management  
• AI-powered automation with Einstein  
• Collaboration with chatter 

Pros  

• Highly customizable  
• AI and automation  
• Robust integration  
• Advanced analytics and reporting 

Cons 

• Complexity and learning curve  
• Higher cost   

7) Freshworks 

It is a part of the Freshworks suite, a powerful CRM that can be adapted for recruitment.  

Freshworks combines essential CRM functionalities like contact management, pipeline management, and automation, making it suitable for the recruitment team to hire the best for every vacant job position:  

Features

• Candidate Management  
• Lead and Pipeline Management   
• Email Integration  
• Reporting and Analytics 

Pros  

• User-Friendly interface  
• AI-Powered automation  
• Customizable pipelines  
• Integrated email and call features 

Cons

• Limited recruitment-specific features 
• Basic reporting capabilities 

8) JobAdder 

It is a cloud-based recruitment management system that simplifies hiring processes for agencies and in-house recruitment teams.  

JobAdder’s key features are automating recruitment workflows, managing candidate sourcing, and streamlining communication with applicants.  

This best recruiting CRM integrates with over 200 job boards, allowing recruiters to post jobs with a few clicks and manage candidate applications from multiple sources in one platform:  

Features

• Automated job posting 
• Customizable pipelines 
• Third-party integrations 
• Reporting and analytics 

Pros 

• Ease of use 
• Scalability 
• Customizable pipelines 

Cons 

• Limited customization in reports 

9) Recruitly 

It is one of the best CRMs for staffing companies and in-house recruitment teams. The best recruitment CRM systems in the UK offer multiple features that streamline candidate sourcing, communication, and management.  

Recruitly is the best CRM for recruiting companies to automate workflows, manage talent pools, and track applicants at various stages of the hiring process. 

This CRM for HR integrates with various job boards and communication tools, making it easier for recruiters to manage candidate outreach and maintain engagement:  

Features

• Job board integration 
• Customizable workflows 
• Talent pool management 
• Analytics and reporting 

Pros 

• User friendly 
• Comprehensive features

Cons

• Limited advanced features 
• Less third-party integrations 

10) Thryv 

It is an all-in-one business management solution tailored to small businesses. Thryv provides features for CRM, social media management, and marketing automation. 

While Thryv is not explicitly designed for recruitment, its features can be adapted for recruitment tasks:  

Features

• Contact management 
• Appointment scheduling 
• Marketing automation 
• Customizable client portals 
• Social media integration 

Pros  

• Comprehensive business management 
• Easy appointment scheduling 
• Unified communication

Cons 

• Limited recruitment-specific features 
• Complex learning curve  

11) Recruit CRM 

Recruit CRM is a cloud-based ATS and CRM platform tailored for recruitment agencies and staffing firms. It integrates applicant tracking and client management functionalities to streamline recruitment processes.  

Recruit CRM also offers integration with tools like Gmail, LinkedIn, and Zapier, making it easy to manage recruitment workflows from one platform: 

Features

• AI-powered resume parsing 
• Candidate matching 
• Workflow automation 
• Multi-job board posting 

Pros 

• Easy-to-use 
• Comprehensive features 
• Seamless integrations

Cons 

• Minor performance issues 
• Limited customization   

12) Vincere 

The comprehensive recruitment platform with automated features enables seamless recruitment processes within any company or recruitment agency.  

Vincere covers the entire recruitment lifecycle, from sourcing candidates and managing job postings to onboarding.  

These recruitment CRM systems offer ATS capabilities, CRM for client management, and advanced reporting tools to monitor KPIs.  

Vincere also offers recruitment automation and analytics, allowing agencies to make informed hiring decisions. 

Features 

• ATS functionality 
• Client management 
• Candidate tracking 
• Advance reporting and analytics

Pros

• Offers complete recruitment lifecycle management  
• Built-in analytics tools  
• Highly customizable workflows

Cons 

• Steeper learning curve  
• Higher pricing   

13) Nimble 

This recruitment CRM for small businesses is user-friendly and designed especially for small teams. Its strong focus is on contact management and social media integration. 

Nimble effectively manages candidate and client relationships, providing tools for email tracking, social media interactions, and basic reporting.  

Its simple interface makes it ideal for small businesses and startups looking for an affordable and easy-to-use CRM: 

Features 

• Contact management 
• Social media integration 
• Email tracking 
• Manage candidate relationships 

Pros   

• Intuitive and easy to use 
• Affordable and integrates

Cons 

• Lacks advanced recruitment-specific features. 
• Limited reporting capabilities.

14) Greenhouse 

It is a leading ATS platform that optimizes the recruitment process for mid-sized to large businesses. The platform includes tools for job posting, interview scheduling, and candidate evaluation, all within customizable workflows.  

Greenhouse is the best CRM software for recruitment agencies to hire top talent for any position. It integrates HR software and productivity tools like Slack and Google Calendar.  

This is a recruitment CRM known for its advanced reporting capabilities, which allows recruiters to track key hiring metrics: 

Features

• Customizable hiring workflows 
• Interview scheduling 
• Collaboration tools

Pros 

• Rich features tailored specifically for recruitment. 
• Strong integration with third-party apps 
• Advanced analytics and reporting

Cons

• Pricing is on the higher side 
• Customization options  

15) Yello 

Yello is an enterprise-level recruitment platform designed for large organizations, especially those focusing on high-volume hiring and campus recruitment.  

Its core features allow CRM recruiters to include candidate relationship management, event management for recruitment marketing drives, and interview scheduling.  

Yello supports and offers tools to track candidate engagement and ensure compliance. It is ideal for businesses with complex and large-scale recruiting needs: 

Features

• Managing campus recruitment 
• Diversity hiring 
• High volume recruiting

Pros 

• Suitable for large-scale recruiting events. 
• Strong focus on diversity hiring. 
• Powerful candidate management system

Cons 

• Limited usability 
• Steeper pricing   

How to choose the right recruitment CRM for your business? 

When choosing the right recruiting CRM software for your business, consider the following key factors to ensure the selection of the best fit for a specific job position: 

1) Define your recruitment needs 

The first step is identifying your specific recruitment challenges:  

• Are you dealing with high volumes of candidates?  
• Do you need better engagement tools or more streamlined workflows?  

Defining these needs will help you narrow the options and focus on CRMs that solve your pain points, such as automating repetitive tasks or streamlining communication.  

Willing to get a tool to store a pool of candidate data?

Through Salesmate store every minute detail of your candidates for the current hiring process and future references.

Explore contact management!

2) Budget considerations 

The budget plays a pivotal role in selecting a recruitment CRM. CRMs come in a wide range of pricing models, from entry-level solutions with basic features to more advanced platforms with AI capabilities.  

Consider upfront costs and ongoing upgrades, training, and support fees when evaluating costs. Balancing your budget with the most essential features of your recruitment process is crucial.  

3) Evaluate the candidate’s relationship  

A recruitment CRM should allow you to build and nurture relationships with interested and non-interested candidates. 

Look through CRM tools for recruiting that enable personalized communication, such as automated email campaigns, AI-driven candidate matching, and talent pooling for long-term engagement.  

4) Job posting and sourcing

A good recruitment CRM should simplify job posting by automating postings across multiple job boards and sourcing candidates from different platforms. 

Ensure the recruitment CRM integrates well with top job boards and social media platforms, allowing you to reach a broader talent pool efficiently. 

5) Automated workflow management 

Automation is a critical component in recruitment CRM systems. It can handle everything from interview scheduling to candidate follow-ups, reducing manual workloads and allowing recruiters to focus on more strategic tasks. 

Choose a recruitment CRM that automates critical processes like task assignments and interview setups.  

6) Integration with other tools 

Ensure that your chosen CRM integrates with your existing tools, such as ATS, HR management systems, and email platforms. 

Integration enhances your workflow by centralizing data and preventing you from juggling between multiple systems. This ensures smooth transitions between different stages of the best recruiting CRM software.  

7) Reporting and analytics  

Comprehensive reporting and analytics features facilitate data-driven decision-making. Look for a CRM that tracks key recruitment metrics like time-to-hire, source effectiveness, and cost-per-hire. 

The ability to generate detailed reports will help you optimize your recruitment strategy and assess performance. 

8) Support and scalabilities 

Finally, the level of customer support and scalability the CRM offers should be considered. As your business grows, you’ll need a solution that can scale with you and offer advanced features as your needs evolve.  

Additionally, ensure that the CRM provider offers robust customer support, especially during implementation.  

Addressing these factors can help you select a recruitment CRM that fits your current needs, supports long-term growth, and enhances overall recruitment efficiency. 

Wrapping it up! 

Choosing the best recruitment CRM software that fits your unique hiring needs and grows with your business is essential.  

Start by understanding your challenges, such as managing candidates or automating repetitive tasks. Then, look for recruitment software solutions that balance your budget with essential features.  

Make sure it integrates well with your existing systems and streamlines your workflow. Lastly, ensure the recruitment tools are scalable to support your growth and provide dependable customer support with just a few clicks when needed.  

The in-house recruiters can solve problems and automate their hiring process using Salesmate recruitment CRM for their business.   

FAQs