In a highly competitive market, businesses need to constantly strive for growth to stay afloat. And to achieve that, you need to create a strategy that stands out from the rest. Lead nurturing is a process that enables you to stay connected with your audience at every stage.
By creating an effective lead nurturing process, you can not only nurture your current leads but also retain your existing customers.
In fact, nurtured leads have a 23% shorter sales cycle.
Lead nurturing can provide a host of benefits for businesses of all sizes, from increasing brand awareness to boosting conversion rates. Here are 9 key lead nurturing benefits that every business should be taking advantage of.
- Why is lead nurturing important?
- 9 Benefits of lead nurturing to grow your customer base
- 1. Helps you create targeted campaigns
- 2. Identify pain points
- 3. Helps build brand awareness and credibility
- 4. You can automate your lead nurturing
- 5. Stay consistent and engage with your audience
- 6. Assists in capturing new leads
- 7. Increased click-through rates
- 8. Saves time and money
- 9. Helps you generate revenue from existing customers
Why is lead nurturing important?
Lead nurturing is the process of developing relationships with buyers at every stage of the sales funnel, from first becoming aware of your product or service to making a purchase.
The goal of lead nurturing is simple – to turn more prospects into customers while creating lasting connections.
Nurturing leads is crucial because it allows you to build trust and credibility with your audience and make an impression so that they think of you first when they’re ready to buy.
![Challenges faced by companies](https://www.salesmate.io/blog/wp-content/uploads/2022/06/Top-challenges-faced-by-companies.jpg)
It’s also important because it allows you to stay top-of-mind with your prospects, even if they’re not ready to buy right away. Because 96% of visitors that come to your website aren’t ready to buy.
So, by sending them helpful information and resources regularly, you can keep your business front and center so that when they are ready to buy, they think of you first.
9 Benefits of lead nurturing to grow your customer base
Lead nurturing is a process that can help you gain customers for life by building lasting relationships. In fact, nurtured leads make 47% larger purchases than leads that aren’t nurtured.
So, let’s take a look at the top 9 benefits of lead nurturing that can lead to increased conversion.
1. Helps you create targeted campaigns
When you take the time to nurture leads, you’re able to create targeted lead nurture campaigns that speak directly to their needs and interests.
This helps you build a relationship with them and shows that you understand what they’re looking for. As a result, they’re more likely to convert into paying customers.
When you have created a hyper-personalized campaign, you are 5 times more likely to see a conversion. Did you know that automated lead nurturing emails get 4-10 more responses compared to email blasts?
Yes, when you send personalized emails, you’re more likely to get a revert from your leads.
![Email workflow with Litmus builder](https://www.salesmate.io/blog/wp-content/uploads/2022/06/litmus.jpg)
2. Identify pain points
Another lead nurturing benefit is that it helps you identify your leads’ pain points. By engaging with them and asking the right questions, you can get a better understanding of what they’re struggling with.
This information can then be used to create targeted content that addresses their specific needs. By focusing on the pain points of your leads, you can provide a personalized solution that resolves the challenges they’re facing.
3. Helps build brand awareness and credibility
Lead nurturing helps build trust between you and your leads as you stay connected with your customers at every touchpoint. For someone to make a purchase, they need to trust that your business is credible and that you’re providing them with value.
63% of consumers that ask for information on your company may not make a purchase for at least 3 months. So, during that, you need to nurture your leads by engaging with them through different channels and relevant information regularly.
As a result, they’re more likely to do business with you when they’re ready to make a purchase.
![Engage with your customers at every touchpoint](https://www.salesmate.io/blog/wp-content/uploads/2022/06/call_to_action_user_blue_update@2x.png)
Engage with your customers at every touchpoint
Communicate via emails, texts, calls, and videos in Salesmate.
Start your free trial4. You can automate your lead nurturing
One of the best things about lead nurturing is that it can be automated. This means you can set up lead nurturing campaigns and then let them run in the background while focusing on other aspects of your business.
By defining your customer touchpoints, you can set up lead nurturing emails to be sent out automatically at different events. This way, you can stay constantly connected with your new and existing leads and nurture them.
![lead nurturing automation statistics](https://www.salesmate.io/blog/wp-content/uploads/2022/06/Lead-nurturing-and-automation-statistics.jpg)
5. Stay consistent and engage with your audience
The key to lead nurturing is consistency. You must ensure you regularly provide helpful information and resources to your leads. Additionally, you need to be responsive when they reach out to you.
By staying consistent and engaging with your audience, you can build trust and credibility with your leads. Over time, this can lead to more sales and conversions for your business.
6. Assists in capturing new leads
Lead nurturing also helps you capture new leads, and it helps in brand awareness. By providing helpful information and resources, you can introduce your leads to your brand and show them that you’re an expert in your industry.
Over time, this can lead to them becoming more familiar with your brand and more likely to do business with you in the future.
7. Increased click-through rates
Lead nurturing campaigns can also increase click-through rates. By providing helpful content that speaks directly to your audience, you can encourage them to click through to your website or blog.
For example, you have sent a newsletter that mentions a 20% extra discount, so after reading this, if any of your lead is in the consideration stage, they’ll be tempted to make the purchase.
Moreover, lead nurturing can also lead to an increase in conversion rates. By building trust and credibility with your leads, you can encourage them to do business with you.
![Build eye-pleasing newsletters & reach the masses in minutes!](https://www.salesmate.io/blog/wp-content/uploads/2022/08/call_to_action_user_green@2x.png)
Build eye-pleasing newsletters & reach the masses in minutes!
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Start your free trial8. Saves time and money
Automated lead nurturing can help your sales team become more productive. By automating your lead nurturing campaigns, you can free up time to focus on other aspects of your business. This can help you focus more on generating revenue for your business while also saving money on different tools.
Additionally, lead nurturing can help you generate more qualified leads, saving you money in the long run.
9. Helps you generate revenue from existing customers
When you are running a lead nurturing campaign, you can also target your existing customers. You can leverage cross-sell and upsell opportunities to generate more revenue from your existing customers.
![Cross-sell and up-sell](https://www.salesmate.io/blog/wp-content/uploads/2022/06/Squarespace.jpg)
For instance, you can provide discounts on certain add-ons and upgrades to generate revenue from your current customers and implement a successful upselling lead nurturing strategy.
Conclusion
Lead nurturing is an important aspect of any marketing strategy. By identifying your customer’s pain points and helping them through the purchasing process, you can increase brand awareness and credibility while also building trust with your audience.
While you can automate much of this process, it’s important to stay consistent in your marketing efforts and engage with customers personally. Marketing automation platforms can help you create a personalized and automated lead nurturing strategy for your business.
This will help capture new leads and increase click-through rates from existing customers. Ultimately, this will save you time and money while also generating revenue from your current customer base.
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Dhara Thakkar
Dhara Thakkar is a seasoned marketer at Salesmate. She thrives on trying new organic strategies to improve traffic & conversions, and has in-depth knowledge on how search works. When she's not working, you will find her travelling or binge watching F.R.I.E.N.D.S