AI-powered built-in calling for smarter sales

Salesmate's in-built AI-powered communication tools empower your business to engage faster, follow up smarter, and close more sales, with no need for extra tools or manual note-taking.

15-day free trial · No credit card required

AI-powered built-in calling for smarter sales

Trusted by 8,500+ businesses globally

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Why juggle tools when you can connect everything in one?

Handling conversations across different platforms is messy and inefficient. Salesmate brings all communication under one roof for smoother workflows and better customer experiences.

10X your lead engagement with built-in calling
Engage, Follow up, and Close

10X your lead engagement with built-in calling

Connect with potential buyers through calls and messages, keep every interaction organized, and never miss a follow-up again. Your sales pipeline just got a whole lot faster. 

  • Click-to-call leads directly from the CRM 
  • Drop pre-recorded voicemails in one click 
  • Auto-log every call, note, and outcome 
  • Use Power Dialer to streamline bulk calling 
  • Attach call notes directly to the contact timeline 
Know your contact before you say hello
Know Who’s Calling

Know your contact before you say hello

See past conversations, purchase history, preferences, and internal notes the moment the phone rings. Deliver a tailored customer experience with every call. 

  • Instantly view contact details, purchase history, and team notes 
  • Understand preferences and buying patterns before you answer 
  • Provide tailored service from the first hello to the final sale 
Focus on the conversation, not the keyboard.
No More Note Taking

Focus on the conversation, not the keyboard.

Let AI handle the documentation. Every call is captured, summarized, and stored. So you can focus fully on building relationships. 

  • AI listens to your calls in real time 
  • Transcribes conversations automatically 
  • Summarizes key points instantly after the call 
Be where your customers are, without the chaos.
Omnichannel Communication

Be where your customers are, without the chaos.

Manage calls, SMS, emails, WhatsApp, live chat, and social messages from a single dashboard. One workspace. All conversations. 

  • Manage conversations via SMS, email, WhatsApp, live chat, and social - all in one inbox 
  • Reply faster without switching tabs or losing context 
  • See the full history of every customer interaction in one thread 
  • Ensure your team responds on-brand, every time 
Answer questions. Solve problems. Drive decisions.
Real-Time Customer Support

Answer questions. Solve problems. Drive decisions.

Use live chat to connect with shoppers during their buying journey. Offer immediate answers and personal attention that turns interest into purchase. 

  • Use AI-powered live chat for instant customer interaction 
  • Route chats to the right team automatically 
  • Provide 24/7 support without increasing headcount 
  • Reduce ticket volume while improving customer satisfaction 

Built for all your inbound & outbound calling needs

Salesmate isn’t just a CRM - it’s your complete communication command center. Whether it’s outbound prospecting or inbound support, our built-in phone system powers it all.

Outbound simplified
Smarter Prospecting

Outbound simplified

Make outreach faster, smarter, and more organized. Salesmate helps your team connect with more prospects in less time without the manual hassle. 

  • Import prospect data in bulk 
  • One-click calling directly from CRM 
  • Voicemail drops to save time 
  • Automatically log every activity 
  • Boost call efficiency with Power Dialer 
Inbound that delivers
Seamless Inbound

Inbound that delivers

Deliver exceptional customer experiences from the very first ring. Route calls intelligently, greet professionally, and follow up instantly - all from one platform. 

  • Use virtual numbers with caller ID masking 
  • Auto-distribute calls to available reps 
  • Easily transfer and forward incoming calls 
  • Add greeting music or welcome messages 
  • Send follow-up texts during or after the call 
Actionable communication insights
Data-Driven

Actionable communication insights

Understand what’s working and where to improve. Gain full visibility into your communication performance to coach teams and drive more conversions. 

  • Record sales calls for review and coaching 
  • Track performance: total calls, reps, leads & more 
  • Generate reports using built-in templates or custom filters 
  • Forecast sales pipeline with complete visibility
ONE PLATFORM FOR SALES AND CX

Unlock more tools to boost your business

Web phones

Web phones

Make calls directly from your browser, keeping your sales team connected anywhere.

Mobile app

Mobile app

Manage customer communication and sales tasks on the go with the Salesmate mobile app.

Call recordings

Call recordings

Record and review calls to ensure quality service and improve team performance.

Call transcriptions

Call transcriptions

Salesmate transcribes calls in real-time, capturing key details and customer intent for easy follow-ups and effective coaching.

Call trackers

Call trackers

Identify trends, concerns, and compliance issues quickly with AI call trackers, highlighting key keywords and sentiments.

Voicemail

Voicemail

Capture customer inquiries with personalized voicemail for seamless follow-up.

Call forwarding

Call forwarding

Forward calls to the right team member for prompt, efficient handling.

Meeting scheduler

Meeting scheduler

Simplify appointment scheduling with an integrated scheduler that syncs with your calendar.

Custom reports

Custom reports

Track key metrics with custom reports to optimize your jewelry sales performance.

Top rated across all platforms

Customers have rated us the best compared to any other software across review platforms like G2, Gartner, TrustRadius.

Top rated across all platforms
Top rated across all platforms
Top rated across all platforms
Top rated across all platforms
Top rated across all platforms
Frequently asked questions

Got questions? find answers!

What is Salesmate’s built-in calling feature?

Salesmate’s built-in calling allows you to make, receive, and manage calls directly from your CRM-no third-party tools needed. It streamlines communication, saves time, and ensures every interaction is tracked automatically. 

What communication channels can I manage with Salesmate?

Can Salesmate help me improve lead engagement?

Can I make calls directly from Salesmate?

How can Salesmate help me personalize communication with leads?

Does Salesmate record and transcribe calls?

How does Salesmate’s Power Dialer help improve productivity?

Are calls automatically logged in Salesmate?

Can I track call performance and team activity with Salesmate?