Reducing E-commerce support tickets with AI agent in E-commerce
This blog discusses how AI agents reduce e-commerce support tickets by automating routine queries, improving customer experience, and lowering operational costs.
![Haptik vs Yellow.ai: [Real differences, costs, & use cases]](/mm-images/haptik-vs-yellow-ai-choosing-the-best-conversational-ai-cyykj48i.webp?width=295 "Haptik vs Yellow.ai: [Real differences, costs, & use cases]")
Haptik vs Yellow.ai: [Real differences, costs, & use cases]
This blog covers the real differences between Haptik and Yellow.ai, including pricing, capabilities, and ideal use cases. It helps you determine which platform aligns with your automation goals, support-first or enterprise-wide execution.
Fin vs Zendesk AI: The right platform for enterprise support teams
This blog breaks down how Fin and Zendesk AI differ in automation strategy, enterprise readiness, integrations, cost structures, and long-term CX scalability.
Abandoned cart recovery: Using AI cart recovery agents
This blog explains how AI Cart Recovery Agents solve abandoned cart problems by addressing real shopper objections in real time across channels.
Six Christmas email sequences to convert last-minute leads
In this blog, we’ll explore the six proven Christmas email sequences that convert last-minute shoppers by leveraging urgency, delivery confidence, and simplified decisions.
What is RFM analysis: Complete guide
This guide breaks down what RFM is, why it matters, how it works, and provides practical examples to help you use it effectively.
Why switching CRMs before year-end saves time in 2026
This blog breaks down why switching to a new CRM before year-end is the smartest move for sales teams heading into 2026.
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How AI agents manage the Christmas rush
This blog explores how AI agents reshape the holiday season for online retailers and how e-commerce companies can deploy AI solutions to deliver faster, smarter, and more efficient Christmas shopping experiences.
How to use sales capacity planning: Practical guide
Sales capacity planning helps sales teams align rep workload, hiring needs, and realistic quotas with revenue goals by using data on selling time, win rates, ramp periods, and productivity. It removes guesswork so leaders can forecast accurately, avoid over- or under-staffing, balance territories, and boost revenue through smarter resource allocation.
The future of marketing with AI and human creativity (2026 Trends)
This blog will cover 2026 marketing trends where AI boosts personalization and speed, while humans lead strategy and creativity.
E-commerce customer experience: Mistakes and fixes
This article walks through 11 common e-commerce customer experience mistakes, how to fix them.
CDP vs CRM: Key differences and which one you need
A CRM helps businesses manage customer relationships, track interactions, and organize sales activities, while a CDP unifies behavioral and transactional data from every channel to build complete, real-time customer profiles. Together, they create a powerful data ecosystem - CRMs act on relationship data, CDPs power personalization - making both essential for delivering smarter, more connected customer experiences.
How to crush Cyber Monday sales
In this guide, we’ll walk you through everything you need to know to prepare your business for successful Cyber Monday deals.
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